Group Operations Associate - Asia Venture Group
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Group Operations Associate


Based in: Jakarta, Indonesia

What You’ll Be Doing

  • In short: you’ll be primarily working within the Operations team on a Group level supporting 3 countries.  You will be driving or supporting key projects in logistics, content and customer service.  Analyzing data and hands on execution is something you excel at.  You’ll be cross functional and work with the other departments such as marketing and especially engineering.  All the ideas and features of our Operations team will come to you to prioritize, analyze, design and push it to our engineers to deliver the best experience to our shoppers, drivers and customers!

More in detail, you will be:

  • Driving or Supporting key operation projects either in logistics, content or customer service
  • Each project will require you to analyze trends, identify opportunities, and provide recommendations to be implemented by each country, with you being one of the driving forces
  • With each new operations feature or operation change needed with our systems, you will need to translate that into working products for our shoppers, drivers, analysts and customers to use
  • Proactively analyzing, optimizing and creating new features to push onto our APP that will make operations more robust
  • Developing and presenting solid business cases to support new concepts
  • Defining and writing product backlogs and drive prioritisation within an agile team
  • Monitoring released products, setting and monitoring appropriate KPIs to ensure products are meeting their goals

Who We Are Looking For

  • Bachelor’s degree or higher in a relevant discipline (commerce, computer science, engineering preferred)
  • 1-2 years of experience in the area of operations and/or ecommerce, hands-on experience in logistics a plus
  • Excellent communication skills, especially taking ideas and translating it to the technical world
  • Ability to work hard and smart, hustle – and get things done
  • No prior Product or Product Management experience needed, however, an analytical/technical background is required
  • Ability to analyze data using advance excel skills
  • Use of SQL a plus
  • Fluent in English
  • Previous experience working in a startup or dynamic high-growth company a plus
HappyFresh Group is the number one hyper-local delivery and FoodTech company in Southeast Asia. With headquarters in Jakarta, we have expanded to five cities in three countries within 12 months of inception and now operate in Indonesia, Malaysia, and Thailand. So if you enjoy an international, fast-paced, and fun work environment and are passionate about technology and logistics, we would love to hear from you!

Apply now!